General Manager

Location:New Orleans, LA
Exempt/Non-Exempt:Exempt
Benefits:Competitive Wages
Incentive Bonus Program
Paid Vacation
Medical
Dental
Vision
Long Term and Short Term Disability
Group Life Insurance Plan
Tuition Reimbursement
Employee Assistance Program
401K Savings Plan (with company match and immediate vesting upon enrollment after one year of service)
Employment Type:Full Time
Department:New Orleans
Description:Responsible for the overall operation of venue and all profit centers (i.e., merchandise, bar) to run efficiently, profitably and directly supervise management team by performing the following duties:
Duties:• Ensures the highest quality product reaches our guest and meets specifications.
• Ensures that all productivity and quality standards are maintained.
• Ensures a high standard of service efficiency, sanitation and training.
• Coordinates all facets of day-to-day operations to include financial, forecasting, recruiting, entertainment, sales and marketing to ensure positive performance to budget and standards.
• Responsible for nightly cash outs and closing duties of staff members and walk through of venue.
• Responsible for labor control and assigning duties to managers and staff members.
• Accountable for the development, performance coaching and timely completion of all annual salaried and hourly performance reviews.
• Ensures accurate completion of staff member schedules in accordance with forecasted business volume.
• Anticipates and recommends employment needs.
• Assists management in training new staff members within their department.
• Ensures accuracy of daily/weekly reporting of staff member’s labor hours.
• Provide leadership for staff member through effective communications, coaching, training, and conduct regular staff quality circle meetings.
• Ensures proper ordering procedures to maintain appropriate par levels of all related products.
• Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
• Performs other duties and tasks as assigned or determined by Department Heads and moves with a sense of urgency.
• Adheres to responsible alcohol service established by company policy.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents.
• Adheres to all company policies and procedures as established in the Staff Member Handbook.
Qualifications:• Three to five years experience in a high volume Food and Beverage outlet in a General Manager position; or equivalent combination of education and experience
• Associate’s degree (AA) or equivalent from a two-year college or technical school
• Excellent written and verbal communication skills
• Ability to interact professionally with other departments and outside contacts
• Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
• Good judgment and decision making abilities
• Health permit/food safety and Alcohol Awareness. Staff Member is required to obtain cards individually and provide proof of possession prior to first day of employment subject to local laws


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