Sales Manager

Location:Cincinnati, OH
Exempt/Non-Exempt:Exempt
Benefits:Competitive Wages
Incentive Bonus Program
Paid Vacation
Medical
Dental
Vision
Long Term and Short Term Disability
Group Life Insurance Plan
Tuition Reimbursement
Employee Assistance Program
401K Savings Plan (with company match and immediate vesting upon enrollment after one year of service)
Employment Type:Full Time
Department:Cincinnati
Description:The job responsibilities include managing and developing group business accounts in the local, leisure and convention market segments and handling of the booking process from inquiries to final details before handing over to operations.

This job involves a lot of research and account development. Sales Managers will be conducting a proactive sales effort though prospecting, sales calls, site visits, client entertainment, trade shows and attending local and national industry meetings and events.

In addition to group sales the Sales Manager will be responsible for the guest referral/concierge program and to develop or assist with locals’ promotions in order to drive foot traffic in off peak and shoulder time periods.

POSITION DESCRIPTION:
• Responsible for overseeing the implementation of the sales and marketing plan.
• Establish and maintain a client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for Margaritaville to ensure that the group sales expectations are met or exceeded.
• Develop and maintain a solid lead referral network by entertaining and calling on key local hospitality colleagues with local Hotels, DMC’s and the CVA or CVB.
• Develop and maintain the Guest Referral/Concierge Program to include handling of all promotions and incentive programs, entertainment, weekly calls and planning of annual appreciation event.
• Attend local industry meetings and functions to network and stay top of mind for business referrals.
• Develop ideas and creative proposals to use in soliciting accounts and closing business.
• Respond to and follow up on sales inquiries by phone, e-mail and personal visits.
• Develop and maintain local promotional programs and events for off peak seasons.
• Develop and maintain relationships for promotions with local business owners, partner event coordinators and business associations.
• Conduct market research, competitor and customer surveys.
• Manage the advertising plan including contracting, creative requests and process invoices for both group and individual visitor marketing. After approval of GM, all contracts should be sent to VP, Sales and Marketing and the CFO for final approval and signature.
• Monitor and report on activities and provide relevant management information in weekly and monthly reporting and meetings.
• Keep General Manager and Dir. of Sales aware of any potential situations or concerns.
• Attend training to develop relevant knowledge and skills.
• Sales Managers responsible for final proofing of all documents.
• Enforces responsible alcohol management.
• Maintains high-level of knowledge regarding the company’s products and happenings and ability to communicate properly to clients. Establishes rapport with all clients through Professional Selling Skills (PSS) process.
• Performs other duties and tasks as assigned or determined by General Manger or VP, Sales and Marketing.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
• Adhere to all company policies and procedures as established in the Staff Member Handbook.
Qualifications:• Minimum two – four years in the hospitality industry or sales in a managing or supporting role
• Full service hotel sales experience a plus
• Excellent written and verbal communication skills
• Ability to interact professionally with other departments and outside contacts
• Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
• Good judgment and decision making abilities
• Able to travel and work some evenings and weekends
• Proficient in Microsoft Office (i.e. Word, Excel, Outlook, Power Point)

EDUCATIONAL REQUIREMENTS:
• A minimum of College Degree, Some College or High School Degree – will vary based on actual experience in the hospitality sales field


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